Tech Conference Comic Strips
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Dilbert goes up to the airline desk at the airport. Woman behind the counter says, "Before I check you in, let me explain something.." Woman says, "You're here for a technology conference. I am the only attractive woman who will talk to you for days. I am not free for coffee later." Dilbert asks, "Can I brush your hand when you give me the key?" Woman says, "I'll toss it to you."
Tina the Tech Writer, Asok the Intern and Ratbert sit at a conference table. Tina says, "Let's get one thing straight before we start writing the department newsletter . . ." Tina continues, "I'm an experienced technical writer. You are an intern and a rat, respectively. Therefore I will be the editor." Asok says, "I have no skills whatsoever. Therefore I'll be executive editor." Ratbert asks, "Is 'publisher' taken?"
The Boss, Tina and Wally sit in conference. The Boss says, "We'll be destroying another healthy company via a process we call merging." The Boss says, "No engineers will be down-sized after merger." The Boss says to Tina, "And tech writers..." Tina says, "Yes?!" The Boss says, "Should write that down."
Dilbert: I know the job market is highly competitive, but was it really a good idea to hire a career criminal? The Boss: Relax. He's just doing internal tech support. Paul: I'll need all of your passwords to update your software. Alice: Have you met my fist of justice?
wally: how did your conference call go? dilbert: normal. it took us twenty minutes to get everyone connected, followed by forty minutes of garbled speech that no one understood. the meeting ended when everyone got tired of pretending something useful was happening. wally: i didn't really care.
boss: dogbert, i need you to train asok to fill in for you on tech support. dogbert to asok: the goal of tech support is to convince the caller the problem is on their end. i do this by recommending increasingly difficult things for them to try. eventually they give up, watch and learn. dogbert on call: uh-huh... uh-huh... try rebooting your computer. now try it again while holding control -escape-space bar- delete for exactly 27.3 seconds. no luck? try looking at your computer's binary code to find any zeros and ones that are out of order. click dogbert: and he's gone. asok: genius!
Dogbert says, "I'm ready to hold a press conference to introduce my cold fusion breakthrough." Dilbert says, "All you did is put a lightbulb in a jar. I can see the wires plugged into the outlet." Dilbert says, "You have a low opinion of people." Dogbert says, "I considered using a jar with frosted glass, but it seemed like overkill."
Dogbert: I researched how long your customers will stay on the phone trying to get tech support before giving up. Then I designed an audio menu tree that will take them slightly longer than that to reach your tech support. I've seen your user manuals and I assume that you hate your customers' guts. Boss: It's more of an apathy thing.
Dilbert: Don't clean the whiteboard in the conference room. It has my project timeline. Janitor: I can't promise that. I slip into a sort of zombie reflex mode when I do this job. Dilbert: I envy you. Janitor: Would you like a few minutes to say goodbye to your timeline?
Dogbert: This is Dogbert's tech support. How many I abuse you? Boss: I think my digital modem is broken. Dogbert: Please hold while I pretend to be testing it. Okay, it looks fine from here. The problem must be in your wiring. You'll have to rip out all of the wiring in your entire house to locate the problem. Boss: Are you sure? Because the lights on the modem aren't even on. Dogbert: That means you have moisture on your internal wiring. You'll also need to replace all of your plumbing and get a new roof. Boss: May I speak with your supervisor? Dogbert: Sure. But he sounds exactly like me.