Tech Seminar Comic Strips
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Susan is standing in front of the boss who is sittind at his desk. Susan says: "May I get a laptop computer?" The boss answers: "No, but you can order one for me." Dilbert hands a sheet of paper to the boss and says: "May I go to this technical seminar in Hawaii? The boss answers: "No, but you can sign me up for it." Alice shows the boss a calendar and says: "May I take this Friday off so I have a four day weekend?" The boss answers: "No, but you can sit in for me while I take that Friday off." Wally says to the boss:"May I eat this caterpillar?" The boss answers: "Give me that." The boss is sitting at his desk all by himself and thinks: " I hope they never recognize the pattern." while he is chewing the caterpillar.
Dilbert: I know the job market is highly competitive, but was it really a good idea to hire a career criminal? The Boss: Relax. He's just doing internal tech support. Paul: I'll need all of your passwords to update your software. Alice: Have you met my fist of justice?
boss: dogbert, i need you to train asok to fill in for you on tech support. dogbert to asok: the goal of tech support is to convince the caller the problem is on their end. i do this by recommending increasingly difficult things for them to try. eventually they give up, watch and learn. dogbert on call: uh-huh... uh-huh... try rebooting your computer. now try it again while holding control -escape-space bar- delete for exactly 27.3 seconds. no luck? try looking at your computer's binary code to find any zeros and ones that are out of order. click dogbert: and he's gone. asok: genius!
dilbert: why is your writing so angry? tina: tech writers are underpaid, so all of our envy and contempt spill out on the page. dilbert: maybe you tech writers should drink less coffee and exercise more. tina: this is exactly why we hate everyone.
Dogbert: I researched how long your customers will stay on the phone trying to get tech support before giving up. Then I designed an audio menu tree that will take them slightly longer than that to reach your tech support. I've seen your user manuals and I assume that you hate your customers' guts. Boss: It's more of an apathy thing.
Dogbert: This is Dogbert's tech support. How many I abuse you? Boss: I think my digital modem is broken. Dogbert: Please hold while I pretend to be testing it. Okay, it looks fine from here. The problem must be in your wiring. You'll have to rip out all of the wiring in your entire house to locate the problem. Boss: Are you sure? Because the lights on the modem aren't even on. Dogbert: That means you have moisture on your internal wiring. You'll also need to replace all of your plumbing and get a new roof. Boss: May I speak with your supervisor? Dogbert: Sure. But he sounds exactly like me.
Tech Support: Hello, this is tech support. May I close your ticket now? Dilbert: Um... no. You haven't helped me yet. I just called you. Tech Support: I'm not evaluated on how helpful I am. I'm evaluated on how many trouble tickets I close. Your stubbornness is becoming an obstacle to my financial success. By the way, if our call gets disconnected, I count that as a closed ticket. Dilbert: I'll make it quick. Tech Support: What? What? I can't hear you. Dilbert: Son of a beach ball! On the plus side, my goal of hating one new stranger every day is right on track.
Dilbert sits at his desk. The Boss says, "I got a brochure for 'Dogbert's Seminar on Management Zombies.' I think you should go." Dilbert reads the pamphlet, "Learn how to use words like: utilize, paradigm, vertical, empowerment, and proactive in every sentence." Dilbert says, "I'm not sure I want to talk like that." The Boss says, "Come . . . Join us . . . Don't be afraid . . ."
Dogbert points to a picture of a man with a lightbulb over his head. Dogbert says, "Many of you come to my management seminar as optimistic, creative, clear-speaking individuals." Dogbert continues, "But with hard work, you can become jargon-spewing corporate zombies, like Carl here." Dilbert sits in the audience. Carl sits in a chair looking straight ahead and saying, "I want to dialogue with you about utilizing resources." Dogbert says, "Good boy! Here's a donut." Dogbert tosses him a donut.
The Boss says to Dilbert and Alice, "I found a seminar that will teach fire-walking as a way to build confidence." The Boss continues, "Each of you will have to walk barefoot over burning coals while I watch!" Dilbert asks, "But amazingly, we learn how to do it without injury, right?" The Boss replies, "No, that seminar costs a lot more."