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- Dilbert by Scott Adams

Share March 25, 1995's comic on:

Tags #most user freindly, #computer, #pre insatlled, #software, #one button, #leaves factory, #over my head, #tech support number, #technology, #engineering

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Dilbert is in a computer retail store. The salesman points to a computer and explains, ". . . but by far, this computer is our most user-friendly." The salesman continues, "The pre-installed software has only one button. And we press it before it leaves the factory." Dilbert asks, "What does it do?" The salesman waves his hands and says, "Whoa! I'm in over my head. Let me give you their tech support number."

Criminal Does Tech Support

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Criminal Does Tech Support - Dilbert by Scott Adams

Share September 21, 2018's comic on:

Tags #the boss, #Dilbert, #market, #competitive, #career, #criminal, #internal, #tech support, #passwords, #software, #justice, #fist

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Dilbert: I know the job market is highly competitive, but was it really a good idea to hire a career criminal? The Boss: Relax. He's just doing internal tech support. Paul: I'll need all of your passwords to update your software. Alice: Have you met my fist of justice?

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- Dilbert by Scott Adams

Share February 12, 1999's comic on:

Tags #dogberts tech support, #serial number, #inside unit, #warranty void, #open case, #anything changes

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Caption: "Dogbert's tech support" Dogbert sits at a computer and talks on the phone. Dogbert says, "I'll need your serial number, which is conveniently located inside the unit. The man on the other end of the phone says, "The sticker says my warranty will be void if I open the case." DOgbert says, "Well, call me if anything changes."

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- Dilbert by Scott Adams

Share March 02, 2003's comic on:

Tags #abuse, #audio menu system, #freezing, #love problem, #low level technician, #same questions, #too much optimism, #waited in que, #tech support

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Dogbert is sitting at a computer. He says into a telephone headset, "This is Dogbert's Tech Support. How may I abuse you?" The customer on the other end of the line responds, "Finally!! It took me an hour to penetrate your inscrutable audio menu system!" The customer continues, "Then I waited in queue for forty minutes!" The customer says, "My problem is that my computer keeps freezing..." Dogbert's voice interrupts him, "Not so fast." Dogbert says, "I need to know your name, address, phone number, operating system, e-mail address, serial numbers, software versions and video drivers." The customer clenches his teeth and shakes his fist as Dogbert's voice continues, "Then I'll put you in queue for the low-level technician who can only tell you to reboot." Dogbert continues, "He'll ask you the same questions for reasons that will baffle you." The customer asks, "But eventually you'll solve my problem, right?" Dogbert's voice replies, "Sure, if your problem is too much optimism."

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- Dilbert by Scott Adams

Share April 30, 2011's comic on:

Tags #apathy, #telephones, #get tech support, #audio menu, #tech support, #user manuals, #hate customers, #apathy thing

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Dogbert: I researched how long your customers will stay on the phone trying to get tech support before giving up. Then I designed an audio menu tree that will take them slightly longer than that to reach your tech support. I've seen your user manuals and I assume that you hate your customers' guts. Boss: It's more of an apathy thing.

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- Dilbert by Scott Adams

Share January 22, 2012's comic on:

Tags #computers & peripherals, #machinery, #tech support, #digital modem, #wiring, #problem, #plumbing, #supervisor

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Dogbert: This is Dogbert's tech support. How many I abuse you? Boss: I think my digital modem is broken. Dogbert: Please hold while I pretend to be testing it. Okay, it looks fine from here. The problem must be in your wiring. You'll have to rip out all of the wiring in your entire house to locate the problem. Boss: Are you sure? Because the lights on the modem aren't even on. Dogbert: That means you have moisture on your internal wiring. You'll also need to replace all of your plumbing and get a new roof. Boss: May I speak with your supervisor? Dogbert: Sure. But he sounds exactly like me.

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- Dilbert by Scott Adams

Share February 12, 2012's comic on:

Tags #frustration, #tech support, #ticket window, #evaluated, #how helpful, #trouble tickets, #stubborness, #obsticle, #financial success, #disconnected, #new stranger, #hating

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Tech Support: Hello, this is tech support. May I close your ticket now? Dilbert: Um... no. You haven't helped me yet. I just called you. Tech Support: I'm not evaluated on how helpful I am. I'm evaluated on how many trouble tickets I close. Your stubbornness is becoming an obstacle to my financial success. By the way, if our call gets disconnected, I count that as a closed ticket. Dilbert: I'll make it quick. Tech Support: What? What? I can't hear you. Dilbert: Son of a beach ball! On the plus side, my goal of hating one new stranger every day is right on track.

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- Dilbert by Scott Adams

Share November 30, 1994's comic on:

Tags #dogberts tech support, #dierctions, #arrange parts, #piles, #stand on chair, #above cubicle wall, #shout to coworkers, #read manual

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DOGBERTS TECH SUPPORT Dogbert sits at a desk and says into the phone, "I think I know what your problem is . . ." Dogbert continues, "Take all the parts and arrange them in neat piles. Now stand on your chair so you can see above your cubicle wall." A man stands on his chair holding the phone and looking over the cubicle walls. On the other end of the phone Dogbert continues, "Now shout 'Does anybody know how to read a manual?'"

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- Dilbert by Scott Adams

Share December 01, 1994's comic on:

Tags #dogberts tech support, #online data base, #compatible, #computer, #software, #red blotches, #poison ivy, #technology, #engineering

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DOGBERTS TECH SUPPORT Dogbert sits at a desk using a computer. He says into the phone, "According to my online database, our product isn't compatible with your computer." Dogbert continues, "It's also incompatible with all other computers and all other software including our own." Dogbert continues, "And those red blotches on your hands - that's because our box is made of poison ivy."

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- Dilbert by Scott Adams

Share December 02, 1994's comic on:

Tags #dogberts tech support, #dog, #rat, #phone call, #customer, #question, #compensate tiny brain, #to busy, #play dead, #animals

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DOGBERTS TECH SUPPORT Dogbert sits at a desk and says into the phone, "Please wait while I consult with somebody who has your exact same problem." Ratbert sits in the chair next to Dogbert. Dogbert asks him, "How do you compensate for a tiny brain, Ratbert?" Ratbert answers, "I just say I'm way too busy to learn. Then I get somebody else to do my work." Dilbert says into the phone, "I'm going to transfer you to an expert." Ratbert says, "Sometimes I pretend to be dead."