Tech Term Comic Strips
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Dilbert: I know the job market is highly competitive, but was it really a good idea to hire a career criminal? The Boss: Relax. He's just doing internal tech support. Paul: I'll need all of your passwords to update your software. Alice: Have you met my fist of justice?
boss: dogbert, i need you to train asok to fill in for you on tech support. dogbert to asok: the goal of tech support is to convince the caller the problem is on their end. i do this by recommending increasingly difficult things for them to try. eventually they give up, watch and learn. dogbert on call: uh-huh... uh-huh... try rebooting your computer. now try it again while holding control -escape-space bar- delete for exactly 27.3 seconds. no luck? try looking at your computer's binary code to find any zeros and ones that are out of order. click dogbert: and he's gone. asok: genius!
dilbert: why is your writing so angry? tina: tech writers are underpaid, so all of our envy and contempt spill out on the page. dilbert: maybe you tech writers should drink less coffee and exercise more. tina: this is exactly why we hate everyone.
office worker: we need to think longer term about how all of these dynamics play out. dilbert: sounds reasonable. what exactly were we doing before? office worker: i can't speak for anyone else, but i was making random decisions and hoping i'd change jobs before anyone found out.
Dogbert: I researched how long your customers will stay on the phone trying to get tech support before giving up. Then I designed an audio menu tree that will take them slightly longer than that to reach your tech support. I've seen your user manuals and I assume that you hate your customers' guts. Boss: It's more of an apathy thing.
Dogbert: This is Dogbert's tech support. How many I abuse you? Boss: I think my digital modem is broken. Dogbert: Please hold while I pretend to be testing it. Okay, it looks fine from here. The problem must be in your wiring. You'll have to rip out all of the wiring in your entire house to locate the problem. Boss: Are you sure? Because the lights on the modem aren't even on. Dogbert: That means you have moisture on your internal wiring. You'll also need to replace all of your plumbing and get a new roof. Boss: May I speak with your supervisor? Dogbert: Sure. But he sounds exactly like me.
Tech Support: Hello, this is tech support. May I close your ticket now? Dilbert: Um... no. You haven't helped me yet. I just called you. Tech Support: I'm not evaluated on how helpful I am. I'm evaluated on how many trouble tickets I close. Your stubbornness is becoming an obstacle to my financial success. By the way, if our call gets disconnected, I count that as a closed ticket. Dilbert: I'll make it quick. Tech Support: What? What? I can't hear you. Dilbert: Son of a beach ball! On the plus side, my goal of hating one new stranger every day is right on track.
Wally: I'm designing a suite of internet collaboration tools. It's part of my long-term goal to eliminate all forms of direct human contact. Co-worker: That's messed up. Wally: You're exactly what I'm trying to avoid.
Woman: Okay, what's going on here? Dilbert: I'm creative. Studies show that women prefer creative men for short-term relationships. Woman: That plant is random, not creative. Dilbert: Creativity is random. If creativity were anything but random, someone would have figured out the algorithm by now. I notice that your pupils are dilating. That's a sign of attraction. My plan is working. Free will is an illusion. Humans are nothing but moist robots. Just relax and let it happen. Woman: This is weird. I'm actually attracted to you now. Dilbert: Thanks, but I'm going to shop around. Woman: My world no longer makes sense! Dilbert: Walk it off.