Telephone Headset Comic Strips
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Catbert sits between Dilbert and the Boss with a piece of paper in front of him. He announces, "There aren't enough friendly people to fill our call center jobs." Catbert turns to the Boss and explains, "All we can find are angry people who refuse to put their telephone headset mircrophones near their mouths." A call center operator, with her telephone headset microphone turned completely away from her head, says, "No, I'm sure the problem is on your end."
Dogbert sits at a computer with a telephone headset on. He says, "This is Dogbert's technical support. How may I disconnect you?" Wally sits at his computer and holds a cordless phone. He says, "What are my choices?" Dogbert says, "I recommend the abrupt disconnect; simple, gets the job done." Wally replies, "I had that last time. What else do you have?" Dogbert says, "You might like our 'Please hold,' followed by the 'wrong button' disconnect." Wally says, "Too predictable. Do you have anything new?" Dogbert says, "Try our new "Kervorkian Disconnect." I put you on hold and play an annoying message until you disconnect yourself." Through the phone Wally hears, "Your call is important. Please hold while we ignore it... Your call is important..." Wally thinks, "Not bad."
DOGBERT'S TECH SUPPORT: Dogbert sits at his computer wearing a telephone headset. Dogbert says, "Your mousepad is incompatible with your operating system." The Boss listens on his telephone as Dogbert continues, "Try rebooting the mousepad. If that doesn't work, I'll call you back." Still on the phone The Boss asks, "How will you know?" and listens as Dogbert replies, "I'll watch you through your monitor."
Headline: Customer Service. Dogbert is sitting at his desk, talking into a telephone headset. He says, "Find the serial number by pulverizing the case with a hammer." The man on the other end of the line is holding a hammer above a radio. He asks, "Are you sure this won't void my warranty?" Dogbert replies, "It's not always about you."
Headline: Dogbert Tech Support. Dogbert is talking into a telephone headset. He says, "Your software is worn out. You must be typing too hard." Dogbert continues, "Switch to decaf, paint your walls pink and stop going to the gym." Dilbert approaches Dogbert and says, "I've never heard of holistic tech support." Dogbert replies, "Maybe you should read more."
Dogbert talks into a telephone headset, "Hello. This is Dogbert's all-natural and holistic tech support." The man on the other end listens. Dogbert continues, "Try stuffing tree bark in the CD drive and meditating." Dogbert continues, "No, of course it won't damage anything; it's all natural!"
Dogbert Tech Support. Dogbert says into his telephone headset, "It works fine on my machine." On the other end of the line, the customer says, "Yes, but this call is about MY PC. May we talk about MY problem now?" Dogbert replies, "Okay, your PC is defective and you're selfish. That's an attractive package you've got going there."
Dogbert is sitting at a computer. He says into a telephone headset, "This is Dogbert's Tech Support. How may I abuse you?" The customer on the other end of the line responds, "Finally!! It took me an hour to penetrate your inscrutable audio menu system!" The customer continues, "Then I waited in queue for forty minutes!" The customer says, "My problem is that my computer keeps freezing..." Dogbert's voice interrupts him, "Not so fast." Dogbert says, "I need to know your name, address, phone number, operating system, e-mail address, serial numbers, software versions and video drivers." The customer clenches his teeth and shakes his fist as Dogbert's voice continues, "Then I'll put you in queue for the low-level technician who can only tell you to reboot." Dogbert continues, "He'll ask you the same questions for reasons that will baffle you." The customer asks, "But eventually you'll solve my problem, right?" Dogbert's voice replies, "Sure, if your problem is too much optimism."
Dogbert says into his telephone headset, "This is Dogbert's Tech Support. How may I abuse you?" The man on the other end of the line replies, "My printer prints a blank page after every document." Dogbert says, "Why would you complain about getting free paper?" The man responds, "Free? Isn't it just giving me my own paper?" Dogbert replies, "Egad, man! Look at the quality of the free paper compared to your lousy regular paper!" Dogbert continues, "Only a fool or a liar would say they look the same!" The man responds, "Now that you mention it, it does seem silkier." Dilbert approaches Dogbert and asks, "What are you doing?" Dogbert replies, "I'm helping people accept the things they can't change."
THE CALL CENTER: A worker sits in front of a computer wearing a telephone headset. A woman supervisor says to him, "Carl, reduce your average call time or you're history." Dilbert holds a portable telephone in his hand and presses buttons to dial a number to the sound of "Beep beep beep beep." Carl answers the phone angrily, saying, "What?!" Dilbert says into his telephone, "I have a question about your product." Carl yells into the telephone, "Faster! Faster! Faster!" Dilbert says into his telephone, "Um... It's about the interface." Dilbert hears Carl say, "Great. Thanks." There is the sound "click." Carl's supervisor says to him, "Your average call time is way down. You get a bonus." Carl holds his bonus check and thinks to himself, "Maybe it's a mistake to do this job while I study for the priesthood."