User Requirements Comic Strips
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Dilbert is meeting with a client. Dilbert says, "I'll design the system as soon as you give me the user requirements." The client responds, "Better yet, you could build the system, then I'll tell your boss that it doesn't meet my needs." Dilbert says, "I don't mean to frighten you, but you'll have to do some actual work." The client responds, "That's crazy talk."
The Boss: "I need a cost estimate on your project." Dilbert: "I have no idea I haven't even gathered the user requirements." The Boss: "Don't worry I won't hold you to the estimate." Dilbert: "Yes you will. You will put it in the plan, forget we had this conversation, and fire me when I go over budget." The boss: "Give me a number or I'll fire you right now." Dilbert: "Okay, it will cost ten million dollars." The Boss: "That's too high." Dilbert: "If you already know the cost why are you asking me?" The Boss: "So you'll feel like you had input." Dilbert: "Is input supposed to feel this bad?"
Dilbert is talking to a worker. Holding a list, Dilbert says, "Your user requirements include four hundred features." Dilbert continues, "Do you realize that no human would be able to use a product with that level of complexity?" The worker says, "Good point. I'd better add 'easy to use' to the list."
Wally holds a huge book. A woman smiles at him. Wally says, "Your requirements document is the biggest I've never seen." Wally shakes the book and says, "It's too big to read, butI can guess from its weight what miust be in there." The woman says, "You know it's multi-user. global system, right?" Wally says, "No, I'm not getting that."
Dilbert: are these user specifications complete? Ted: No, I plan to add requirements as you build the app until you have no hope of success and you fantasize about strangling me. Dilbert: Do you know what isn't as refreshing as you'd hope? Dogbert: Honesty?
Dilbert says to The Boss, "I can't start the project because the user won't give me his requirements." The Boss replies, "Start making something anyway. Otherwise we'll look unhelpful." Dilbert says, "So, our plan is to cleverly hide our competence." The Boss responds, "You think too much."
Dilbert: Customers are complaining because our user interface is confusing. For example, our menu choice for deleting a file is labeled "save file." Boss: That's why we have a help menu. Dilbert: Our help menu is labeled "reformat hard drive."
Tags #anxiety, #confused, #emails accounts, #internet & world wide web, #might snap, #pin code, #too many passwords, #user names, #chaos, #crazy, #lose it, #mental, #breakdown, #overload, #technological, #psychology
Dogbert's password recovery service. Ted: I have so many passwords and email accounts and user names that I don't know what goes to what. I'm lost. If you can't help me I think I might snap. Dogbert: No problem. What's your password recovery PIN code? Noise: SNAP!
Dogbert: Are you trying to recover a password, PIN code, user name, pass code or code word? Man: I hate this stupid complicated planet! I am so out of here! Dogbert's password recovery service. And that is how Floyd became the first person to hold his breath and jump into outer space.
Dogbert: I researched how long your customers will stay on the phone trying to get tech support before giving up. Then I designed an audio menu tree that will take them slightly longer than that to reach your tech support. I've seen your user manuals and I assume that you hate your customers' guts. Boss: It's more of an apathy thing.