Volume Tcalls Comic Strips
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The boss says, "We've reduced the volume of technical support calls.." The boss says, "By replacing our "on hold" music with the sound that balloons make when you rub them." Wally says, "Do you ever feel like we're driving the getaway car?"
The Boss sees Dilbert carrying a stack of paper and says, "We've all noticed the volume of work you carry around. Your quiet leadership inspires us." The Boss continues, "I'd like to promote you to manager so you can imbue others with your work ethic." At home, Dilbert loads the paper into the furnace while Dogbert watches. Dogbert asks, "Does he know you use the documents to heat our house?" Dilbert replies, "No. And I asked him to put the job offer in writing."
The Boss tells Dilbert, "I'll be writing your performance review this afternoon." The Boss continues, "But this morning I'm helping my daughter sell cub girl cookies." The Boss continues, "For your shopping convenience I have assigned a name to each volume level." Dilbert reads, "Zero to four boxes is the 'downsizer' volume . . ." Dilbert reads, "Five to eight boxes is the 'low performer' volume level." Dilbert writes on the order form and says, "Let's say six hundred boxes." The Boss says, "Ahh . . . The 'fast tracker.' An excellent choice." Dilbert asks, "What's your daughter's name?" The Boss says, "Ooh . . . Gotta go." Wally says, "I only bought twelve boxes. Now I'm the 'United Way' chairperson." Dilbert says, "I just signed your name for six hundred more."
The Boss says, "I cut the quality control budget to free up funds to increase our sales force." Dilbert says, "So your strategy is to sell a larger volume of defective products?" The Boss says, "The quality will be fine. The tests will just take longer." Dilbert says, "So...It's an antique thing?"
Tina the tech writer The Boss: "I decided to base your salary on the number of pages you write." Tina: "Fine. I'll give you a high volume of low quality work." The Boss: "Sometimes the best you can do is move the hairball to another pocket."
Designing a Call Center Dilbert: If the employees get the svolume of calls per day they will wish they were dead. Dilbert But they won't be dead, just too beaten down to look for better jobs. Dilbert: I dont know how to make it any more inhumane. The Boss: we can punish them for not being cheerful.
Wally has his arm in a sling and his head in a cone. He says to Dilbert, "I sprained my arm using the TV remote control." Wally continues, "I tried to change the channel and the volume at the same time." Wally continues, "That's why you should always stretch first." Dilbert turns and asks, "Wally, who's your doctor?"
Dogbert: Research shows that your best customers are creepy bearded guys. That same group also buys a high volume of potato chips and tissues. Boss: How's that help us? Dogbert: Two words: Combo Pack.
Dilbert: I simplified the user interface as you suggested. You wanted one button to do eleven different functions. It wasn't easy, but I think you'll be pleased. If you want me to turn up the volume... you hold the button down for exactly five seconds... then double-tap, and double-tap again. Then hold for exactly six seconds. Then press it all the way down, then halfway up, then 27 percent back down. And hold for nine seconds. Or you could admit that you don't know anything about interface design. Boss: Never!