Thank you for voting.
Hmm. Something went wrong. We will take a look as soon as we can.
 - Dilbert by Scott Adams

Tags #dilbert, #customers, #consultant, #tom peters, #follows, #around, #passionate, #criticism, #splitter, #customer

View Transcript


Dilbert sits across from the Boss's desk. The Boss says, "We've got to focus more on the needs of our customers." The Boss points to a man standing next to him and says, "I've hired famous business consultant Tom Peters to follow you around and make passionate criticism." Tom stands behind Dilbert while he works. Tom waves his arms as he asks, "Is this quality? Are you truly focused on the customer?" Dilbert thinks, "Great . . . He's a spitter."