Thursday September 29,
1994
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Tags new strategy, tech support, that customers, user manual, defective products
Transcript
The Boss: Our new strategy is to make defective products and charge for technical support. Heh- heh ...our user manual is totally incomprehensible. we didn't plan it that way - we were lucky, Dilbert: Im so proud to be here. The Boss: It all came together when I realized I hate our customers.



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