Thank you for voting.
 - Dilbert by Scott Adams

Share January 25, 1996's comic on:

Tags #troublesome customers, #service costs, #eliminated

View Transcript


The Boss, Dogbert, Wally and Alice sit at a conference table. The Boss points at Dogbert who is growling and says, "I've asked Dogbert to get rid of our most troublesome customers." Dogbert says, "Ten percent of your customers account for ninety percent of your service costs. They must be eliminated." Alice asks, "Is that the same group of customers who actually USE our product?" Dogbert replies, "Plus the ones who were injured unpacking it."


comments powered by Disqus