Alice sits across from Catbert's desk. She says, "I was so good at my job that I never needed to bother my boss, but he gave me a low rating because he didn't see me struggling." Catbert replies, "I must refer to my human resources binders to see how to deal with this." Catbert looks at a bookcase filled with binders. Most of the binders are labeled "Downsize" and a few are labeled "Hire Losers."