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 - Dilbert by Scott Adams

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Tags #leader, #listen to customers, #hearing from customers, #customers are defective

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The Boss leaves his office and thinks, "As a leader, I must listen to my customers." The Boss says to Dilbert at his computer, "What are you hearing from our customers?" Dilbert says, "Not a peep." The Boss returns to his office and thinks, "Our customers are defective."


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