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 - Dilbert by Scott Adams

Tags #volume calls, #dead, #beaten down, #inhumane, #punish, #being cheerful

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Designing a Call Center Dilbert: If the employees get the svolume of calls per day they will wish they were dead. Dilbert But they won't be dead, just too beaten down to look for better jobs. Dilbert: I dont know how to make it any more inhumane. The Boss: we can punish them for not being cheerful.