Thank you for voting.
 - Dilbert by Scott Adams

Share August 03, 2003's comic on:

Tags #disturbing news, #outsourced, #customer service function, #india, #subcontracted, #jobs to mexico, #lowest cost provider, #pay ourselves

View Transcript


"I have some disturbing news." "We outsourced our customer-service function to India a few years ago." "So?" "Apparently, they subcontracted the job to Mexico." "Then Mexico subcontracted to Vietnam, who subcontracted to the Philippines.." "..Who subcontracted it to us." "It turns out that we're the lowest-cost provider because we lie about our hold times." "In summary, we pay ourselves to hose ourselves." "Are you thinking what I'm thinking?" "We should raise our prices?"


comments powered by Disqus