Sunday March 28, 2004

Transcript

"Remember, quality is our top priority." Quality "Question: Is it more important than safety?" "Ooh... I forgot about that one." "Question: Is quality more important than obeying the law?" "Well, probably not." "If we could maximize shareholder value by selling lower quality items..." "Wouldn't we have a fiduciary responsibility to do it?" "Hmmm" "I'm sure it's in the top four." "What if we had to lie to achieve quality?"