Woman says, "I need a minor change to our website." Wally says, "Give me your business case for the change and I'll prioritize it for the queue." Woman says, "I don't have time to write a business case for one little change." Wally says, "I can't justify changing my priorities without one." Woman says, "GAAAA!!! Why can't we do the simplest things in this stupid company???!" Wally says, "Try one of these corporate post-traumatic stress pills to dull your memory of these events." Woman says, "What? Where am I? Who are you?" Wally says, "You were just leaving." Wally says, "They're placebos, but I find that they solve 20% of my problems."