Saturday April 30,
2011
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Tags apathy, telephones, get tech support, audio menu, tech support, user manuals, hate customers, apathy thing
Transcript
Dogbert: I researched how long your customers will stay on the phone trying to get tech support before giving up. Then I designed an audio menu tree that will take them slightly longer than that to reach your tech support. I've seen your user manuals and I assume that you hate your customers' guts. Boss: It's more of an apathy thing.



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