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Wally: Here's a list of the twelve elements of great managing. If you do everything on that list, it will make me feel what experts call "engaged." If you fail to do your job properly, I will feel all disengaged and do poor work. This would be a convenient time to give me some praise and recognition. You might also want to encourage my development and tell me my job is important. Remember to care about me as a person and tell me my opinions count. If you do all of that, plus seven more things on the list, you might get some productivity out of me. Boss: Leave my office and drop dead. Wally: Will that help me learn and grow?