Boss; Don't make any product changes without change orders. When users ask for new features, direct them to the online change order system. Dilbert: That system only has the old forms. Boss: Tell someone to put the new ones on there. Wally: That would require a change order. Dilbert: Maybe we could tell users our sense of hope was killed by something called management. The we could sort of slump over like we're waiting for death's cold embrace. Boss: I'll get back to you if I think of a better plan.