Wally: Did you get the link I sent about the ten things all leaders need to do? I also sent you an article about the nine habits of successful people. And I sent you an article about the time management tricks used by successful people. According ti my research. There are 17,429 tricks you need to master to be a good leader. That might seem like a lot. But if you master ten per year, you'll be 1.2% competent by the time you retire. Boss: Why are we having this conversation? Wally: Im going to add "Listening skills" to the list.