Thursday May 03,
2018
Customers Work For Free
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Tags test, big business, money, savings, obliviousness
Transcript
Alice: Did anyone test our user interface before we shipped it? Boss: No, our customers will tell us what they don't like about it. And they work for free. Alice: That isn't right. Boss: That's what our customers say, too, and unlike you, they work for free.



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