Boss: Do you know where I can find a ladder? Dilbert: I can help you with that, but it will come at a big cost. It took me all morning to finally get "in the zone" to figure out this bug. Your interruption will set me back to square one and cost an entire day of productivity. Meanwhile, the rest of the team can't do their work because they are waiting for me to fix this bug first. So yes, I can help you find a ladder. But it will cost the company about $12,000 in lost productivity. I hope you have a good reason to need a ladder. Boss: I do. Ten minutes earlier. Boss: I wonder what ceiling tiles feel like.